Terms & Conditions

Effective Date: August 10, 2025

Welcome to the Denni’s Window Cleaning website. By using this website and/or booking our services, you agree to the following Terms & Conditions. Please read them carefully.

1. Services

Denni’s Window Cleaning (“we,” “our,” or “us”) provides professional window cleaning, gutter cleaning, gutter guard installation, pressure washing, deck restoration, and holiday light installation services in Kitchener, Waterloo, Guelph, and surrounding Ontario towns.

2. Quotes & Bookings

  • All quotes are estimates unless otherwise stated in writing.

  • Quotes are based on the information provided by the customer at the time of booking.

  • Additional work or changes may result in additional charges, which will be discussed before proceeding.

3. Payment Terms

  • Payment is due upon completion of the service unless otherwise agreed in writing.

  • We accept cash, e-transfer, or other payment methods as specified at the time of booking.

  • Late payments may be subject to interest charges as allowed by Ontario law.

4. Cancellations & Rescheduling

  • Please provide at least 24 hours’ notice for cancellations or rescheduling.

  • Cancellations within 24 hours may be subject to a cancellation fee.

5. Service Limitations

  • Services may be postponed due to unsafe weather conditions or other factors beyond our control.

  • We reserve the right to refuse or discontinue service if safety is compromised or if the property is not in a suitable condition for work.

6. Liability

  • While we take every precaution to protect your property, Denni’s Window Cleaning is not responsible for pre-existing damage or issues caused by factors outside our control.

  • Our liability is limited to the cost of the service provided.

7. Governing Law

These Terms & Conditions are governed by the laws of Ontario, Canada.