Privacy Policy

Effective Date: July 4, 2025

At Denni’s Window Cleaning, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Fill out a contact or quote request form

  • Call, email, or message us directly

  • Sign up for updates, promotions, or community events (like Denni’s Deed)

This may include your:

  • Name

  • Email address

  • Phone number

  • Address or service location

  • Details related to your service request

We may also collect non-personal information automatically, such as your IP address, browser type, device information, and pages visited — used only for improving our site and service.

2. How We Use Your Information

We use your information to:

  • Provide you with quotes and services

  • Communicate with you about appointments, updates, or promotions

  • Respond to your inquiries

  • Improve our website, customer service, and operations

  • Share community initiatives or announcements (optional opt-in)

We do not sell, trade, or rent your personal information to third parties.

3. How We Protect Your Information

We take data security seriously. All personal information is stored securely and only accessible to authorized team members who need it to provide service. We use secure forms and industry-standard practices to protect your data.

4. Third-Party Services

Our website may use third-party tools (like Google Analytics, Meta ads, or contact form software) that collect anonymized data to help us understand site usage or run ads. These tools do not access personal contact details unless you voluntarily submit them.

5. Your Choices

You can:

  • Request to view or delete your personal information we’ve collected

  • Opt out of promotional emails or texts at any time

  • Decline cookies in your browser settings

To make a privacy request, email us at info@denniswindows.ca

6. Changes to This Policy

We may update this policy from time to time. When we do, we’ll post the revised version here with an updated effective date.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Denni’s Window Cleaning
Email: info@denniswindows.ca
Phone: (226) 444-9928
Serving: Kitchener, Waterloo, Guelph & surrounding areas